{"id":3758,"date":"2021-11-02T13:47:07","date_gmt":"2021-11-02T11:47:07","guid":{"rendered":"https:\/\/firstcapitalbank.co.mz\/pt\/?page_id=3758"},"modified":"2021-11-18T11:52:33","modified_gmt":"2021-11-18T09:52:33","slug":"reclamacoes-sugestoes","status":"publish","type":"page","link":"https:\/\/www.firstcapitalbank.co.mz\/pt\/reclamacoes-sugestoes\/","title":{"rendered":"Reclama\u00e7\u00f5es\/Sugest\u00f5es"},"content":{"rendered":"<p>O First Capital Bank S.A. tem como compromisso a satisfa\u00e7\u00e3o das necessidades dos seus clientes.<\/p>\n<p>Caso tenha ocorrido alguma situa\u00e7\u00e3o que n\u00e3o tenha sido do seu agrado ou tenha alguma sugest\u00e3o de melhoria, fale connosco.<\/p>\n<p>Preencha o <a href=\"https:\/\/firstcapitalbank.co.mz\/pt\/wp-content\/uploads\/2021\/11\/FORMULARIO-DE-RECLAMACOES-EDITAVEL.pdf\"><u><i>formul\u00e1rio<\/i><\/u><\/a> e envie para o <a href=\"mailto:reclamacoes@firstcapitalbank.co.mz\">reclamacoes@firstcapitalbank.co.mz<\/a>\u00a0ou contactar 858000619.<\/p>\n<p>O prazo de resposta \u00e9 de 30 dias de calend\u00e1rio, independentemente do canal de apresenta\u00e7\u00e3o, podendo ser prorrogado quando a natureza da reclama\u00e7\u00e3o ou sugest\u00e3o e\/ou a sua resolu\u00e7\u00e3o assim o exigirem.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O First Capital Bank S.A. tem como compromisso a satisfa\u00e7\u00e3o das necessidades dos seus clientes&#8230;.<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3758","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.firstcapitalbank.co.mz\/pt\/wp-json\/wp\/v2\/pages\/3758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.firstcapitalbank.co.mz\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.firstcapitalbank.co.mz\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.firstcapitalbank.co.mz\/pt\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.firstcapitalbank.co.mz\/pt\/wp-json\/wp\/v2\/comments?post=3758"}],"version-history":[{"count":2,"href":"https:\/\/www.firstcapitalbank.co.mz\/pt\/wp-json\/wp\/v2\/pages\/3758\/revisions"}],"predecessor-version":[{"id":3791,"href":"https:\/\/www.firstcapitalbank.co.mz\/pt\/wp-json\/wp\/v2\/pages\/3758\/revisions\/3791"}],"wp:attachment":[{"href":"https:\/\/www.firstcapitalbank.co.mz\/pt\/wp-json\/wp\/v2\/media?parent=3758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}