{"id":3580,"date":"2021-11-02T13:47:03","date_gmt":"2021-11-02T11:47:03","guid":{"rendered":"https:\/\/firstcapitalbank.co.mz\/en\/?page_id=3580"},"modified":"2023-07-13T20:04:29","modified_gmt":"2023-07-13T18:04:29","slug":"complaints-suggestions","status":"publish","type":"page","link":"https:\/\/www.firstcapitalbank.co.mz\/en\/complaints-suggestions\/","title":{"rendered":"Complaints\/Suggestions"},"content":{"rendered":"<p>First Capital Bank S.A. is committed to satisfying the needs of its customers.<\/p>\n<p>If there has been any situation that has not been to your satisfaction or if you have any suggestions for improvement, please contact us.<\/p>\n<p>Fill in the <a href=\"https:\/\/firstcapitalbank.co.mz\/en\/wp-content\/uploads\/2021\/11\/FORMULARIO-DE-RECLAMACOES-EDITAVEL.pdf\"><u><i>form<\/i><\/u><\/a> and send it to <a href=\"mailto:reclamacoes@firstcapitalbank.co.mz\">reclamacoes@firstcapitalbank.co.mz <\/a>\u00a0or contact us on\u00a0858000619.<\/p>\n<p>The timeframe for reply is 30 calendar days, regardless of the submission channel, and may be extended when the nature of the complaint or suggestion and\/or its resolution so requires.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>First Capital Bank S.A. is committed to satisfying the needs of its customers. If there&#8230;<\/p>\n","protected":false},"author":14,"featured_media":2133,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3580","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.firstcapitalbank.co.mz\/en\/wp-json\/wp\/v2\/pages\/3580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.firstcapitalbank.co.mz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.firstcapitalbank.co.mz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.firstcapitalbank.co.mz\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.firstcapitalbank.co.mz\/en\/wp-json\/wp\/v2\/comments?post=3580"}],"version-history":[{"count":4,"href":"https:\/\/www.firstcapitalbank.co.mz\/en\/wp-json\/wp\/v2\/pages\/3580\/revisions"}],"predecessor-version":[{"id":4157,"href":"https:\/\/www.firstcapitalbank.co.mz\/en\/wp-json\/wp\/v2\/pages\/3580\/revisions\/4157"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.firstcapitalbank.co.mz\/en\/wp-json\/wp\/v2\/media\/2133"}],"wp:attachment":[{"href":"https:\/\/www.firstcapitalbank.co.mz\/en\/wp-json\/wp\/v2\/media?parent=3580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}